Press Room: 2004

Keynote Chairman and CEO, Umang Gupta, to Join Special Town Meeting at Prestigious VORTEX 2004 Technology Conference in Santa Barbara, California

• Focus Is Innovation, Politics and the Future of the American Technology Industry
• Noted Author, Geoffrey Moore, and Network World President and Editorial Director, John Gallant, Lead Industry Luminaries in an Open Forum
• Gupta Joined by Executives from Hummer Winblad Venture Partners, Crowell & Moring LLP and Fortune Magazine

SAN MATEO, Calif., — September 28, 2004 – Umang Gupta, chairman and CEO of Keynote Systems (Nasdaq: KEYN), will participate in a special Town Meeting at the VORTEX 2004 executive conference at 7:15 p.m. on October 5th in Santa Barbara California. The Town Meeting brings together industry luminaries and members of the VORTEX community in a rousing open forum on the future of innovation, the impact of the impending presidential election, off shoring, outsourcing and the fate of the U.S. technology industry. Keynote is the worldwide leader in e-business performance management services that improve the performance and quality of e-business.

The session will be moderated by Geoffrey Moore, managing director of TCG Advisors LLC and noted author of Crossing the Chasm and John Gallant, president and editorial director of Network World. Jeffrey Blumenfeld, partner, antitrust & intellectual property, Crowell & Moring LLP, Mitch Kertzman, partner, Hummer Winblad Venture Partners and David Kirkpatrick, senior editor, Internet & Technology, Fortune Magazine, will join Gupta on the panel.

A well-known technology visionary and early Silicon Valley entrepreneur, Gupta wrote the first business plan for Oracle in 1981 and served as Vice President and General Manager of the Microcomputer Products Division of Oracle Corporation through 1984. He left Oracle to become Founder, Chairman and Chief Executive Officer of Centura Software Corporation (NASDAQ: CNTR), formerly known as Gupta Corporation, which he grew into one of the world's leading independent software tools and database companies by 1994.

“The annual VORTEX conference is unique among conference because it brings together CIOs and the top vendor executives,” said John Gallant, co-executive producer of VORTEX and president and editorial director of Network World. “This year attendees will get an intimate look at the technologies and issues that will affect the way we will build our future applications and infrastructure as well as learning how to navigate through some tricky strategic decisions in the years ahead.”

For seven years, VORTEX has been an award-winning, must-attend event for major players in the IT industry. And this year, with the industry on the verge of critical changes and major opportunities, VORTEX is more crucial than ever for those who want a head start on the next era in IT.

VORTEX 2004: Setting the IT Agenda is a summit on the future of IT. This invitation-only conference brings together industry giants, CIOs, up-and-coming technology disruptors and investors to draft the new agenda of the nearly $1 trillion enterprise IT market. The most influential buyers and sellers will come together to craft strategies, share perspectives, and get a head start on the future. These are the people whose decisions will shape the next era of IT.

For more information about the conference held in Santa Barbara, California October 4 through 6, go to http://www.idgexecforums.com/vortex2/.

For reporters attending the conference and wishing to schedule an interview with Mr. Gupta please email Dan Berkowitz at dberkowitz@keynote.com specifying your request.

About Keynote

Founded in 1995, Keynote Systems (Nasdaq “KEYN”), The Internet Performance Authority®, is the worldwide leader in e-business performance management services. Over 2,100 corporate IT departments and 19,000 individual subscribers rely on Keynote’s growing range of measurement and monitoring, service level and customer experience management services to improve e-business performance by reducing costs, improving customer satisfaction and increasing profitability.

Keynote is viewed as The Internet Performance Authority due to the company’s global infrastructure of over 1,600 measurement computers in more than 50 cities worldwide that capture and store on a daily basis over 40 million Internet performance measurements, frequent media citations quoting Keynote's Web performance data and analysis, the company’s market-leading Web performance indices for vertical markets and leading customer research that provides critical business insight into online customer experiences, industry trends, and competitive Web strategies.

Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at http://www.keynote.com/ or by phone in the U.S. at 650-403-2400.

Keynote, The Internet Performance Authority and Perspective are registered trademarks of Keynote Systems, Inc. Other trademarks are the property of their respective owners. © 2004 Keynote Systems, Inc.

Public Relations Contact:

Dan Berkowitz, Keynote Systems, Inc., (650) 403-3305, dberkowitz@keynote.com