Why Keynote Competitive Research?

For over a decade, Keynote has been the Internet's performance authority. We use the world's largest Internet test & measurement network and one of the most representative panels of Internet users to deliver data and insights on the end-user's experience. Keynote Competitive Research provides you with an in-depth understanding of your customers, competitors, and markets. You will receive true business intelligence that will help you determine the best online strategies for gaining a competitive edge and accomplishing business goals.

With Keynote Competitive Research you can:

  • Receive detailed performance rankings and year-over-year metrics that show how you rank vs. the competition in terms of customer experience and performance.
  • Get true business intelligence by looking at all dimensions of your Web site performance - availability, responsiveness, visual appeal, brand building, and customer acquisition and retention.
  • Compare your service quality performance against your closest competitors with regular competitive monitoring and analysis reports.

Industry Studies

Receive detailed Web site performance metrics, customer experience rankings and best practices by company and by
industry.


Online Excellence Program

Recognizing the “best of the best” Web sites as ranked in the Keynote Competitive Research studies.

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Featured Industry Study

VoIP Service Providers

A Partial List of Sites:
Comcast
Time Warner
trueVoice
Packet 8
Vonage

The Keynote Service Level Rankings study for VoIP service is part of Keynote’s syndicated competitive research program designed to benchmark and improve the technical and business performance of leading Web businesses.

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Performance Indices

Access weekly, at-a-glance benchmarking data of performance availability and responsiveness for top Web sites in leading e-commerce industries.

Featured Performance Index

Government Top 40 – June 2008

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Keynote Connection
Keynote Blogs

Web 2.0 Watch – With Anshu Agarwal, Rajeev Kutty
and Vik Chaudhary
Web 2.0 got your head spinning? Keep up with how new companies are changing your industry.