Week starting 22 December 2008
Rank by Speed (seconds)   Rank by Success Rate (percentage)
Rank Target Response Time (seconds) Rank Last Week   Rank Target Success rate (%) Outage Hours Rank Last Week
 1 Diners Club 4.69  1    1 Diners Club 100.00 0  1
 2 US Bank 6.30  2    1 Wells Fargo 100.00 0  2
 3 Chase 6.93      3 Capital One 99.87 0  3
 4 Wells Fargo 7.74  3    3 Citibank 99.87 0  10
 5 Citibank 8.59  4    3 National City 99.87 0  7
 6 Providian 8.84  5    6 American Express 99.75 0  8
  Credit Card Index 10.42      6 Providian 99.75 0  6
 7 HSBC 12.01  6     Credit Card Index 99.48 0  
 8 Capital One 12.28  7    8 Discover Card 99.24 0  4
 9 American Express 15.41  9    9 HSBC 99.23 0  5
 10 Bank of America 16.44  8    10 Chase 98.98 0  
 11 National City 16.84  10    11 US Bank 98.85 0  9
 12 Discover Card 19.19  11    12 Bank of America 98.36 2  11