| Week starting 12 January 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.36 | 1 | 1 | National City | 99.75 | 0 | 1 | |
| 2 | US Bank | 6.52 | 2 | 2 | Wells Fargo | 99.74 | 0 | 3 | |
| 3 | Chase | 7.41 | 3 | 3 | Providian | 99.49 | 0 | 1 | |
| 4 | Wells Fargo | 7.88 | 4 | 4 | Discover Card | 99.36 | 0 | 6 | |
| 5 | Citibank | 8.46 | 6 | 5 | Bank of America | 99.24 | 0 | 6 | |
| 6 | Providian | 8.64 | 5 | 6 | Citibank | 98.94 | 0 | 10 | |
| Credit Card Index | 10.63 | 7 | Capital One | 97.78 | 0 | 9 | |||
| 7 | Capital One | 12.63 | 8 | 8 | US Bank | 97.57 | 1 | 11 | |
| 8 | HSBC | 12.64 | 7 | 9 | Chase | 97.56 | 0 | 3 | |
| 9 | American Express | 15.49 | 9 | Credit Card Index | 97.30 | 0 | |||
| 10 | Bank of America | 17.10 | 10 | 10 | Diners Club | 95.15 | 4 | 3 | |
| 11 | Discover Card | 17.85 | 11 | 11 | American Express | 93.04 | 8 | 12 | |
| 12 | National City | 18.98 | 12 | 12 | HSBC | 89.82 | 8 | 6 | |