Week starting 1 March 2010
Rank by Speed (seconds)   Rank by Success Rate (percentage)
Rank Target Response Time (seconds) Rank Last Week   Rank Target Success rate (%) Outage Hours Rank Last Week
 1 PNC 4.86  2    1 Sun Trust 100.00 0  11
 2 Regions Bank 5.10  1    1 US Bank 100.00 0  3
 3 Etrade 5.79  3    3 Bank of America 99.90 0  5
 4 Wachovia 5.96  4    4 PNC 99.70 1  13
 5 HSBC 6.02  5    5 Etrade 99.60 1  1
 6 US Bank 6.99  6    6 HSBC 99.50 0  2
 7 Wells Fargo 8.26  7    7 Chase 99.40 1  8
  eBanking Index 8.89      8 Regions Bank 99.30 0  6
 8 Sun Trust 9.53  10    9 Citibank 99.00 0  7
 9 Citizens Bank 9.62  8    10 National City 98.70 0  10
 10 Chase 9.86  9     eBanking Index 98.42 0  
 11 Bank of America 10.63  11    11 Wells Fargo 98.20 1  3
 12 Capital One 11.61  12    12 Wachovia 97.80 2  9
 13 National City 13.76  13    13 Capital One 95.10 1  14
 14 Citibank 24.05  14    14 Citizens Bank 92.50 6  12