Find a reliable self-service tool that will enable you to quantify, measure and integrate real online user behavior with user attitudes.
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Understand mobile sites effect on your users perception of your products.
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Get an unbiased opinion of how your Web site stacks up against the competition.
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Assess how well your online brand is performing in the eyes of your customers.
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Effectively prototype and concept test ideas before they are put into development.
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Enhance your customers’ online experience with detailed insights on how they perceive your online properties.
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Understand precisely why your customers use - or don’t use - your site.
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Gain an accurate picture of your competitive position and how to strengthen your ranking.
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Customer Experience/UX Test & Measurement Products & Services

Whether you are a power researcher wanting to conduct your own customer experience studies or a marketing guru looking to outsource online research, Keynote has a wide range of Customer Experience/UX products to meet your needs.

Our suite of products and services enables you to perform behavioral and attitudinal analysis, real-world user testing, online surveys, and competitive and market intelligence.

Why Keynote Customer Experience/UX Products?

  • WebEffective – Our on-demand research tool for Web site usability testing puts you in control of conducting your own comprehensive behavioral and attitudinal online research.
  • Custom Research Products –Our custom research products combine our technology and expertise to deliver insights on how customers are experiencing your online properties.
  • Keynote Research Panel –No matter which approach you choose, you’ll have access to our 160,000-member research panel. The Keynote Research Panel is one of the most representative panels of real online users from a cross-section of demographics, languages, and broadband and dial-up connections.
 
 
   

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Use Cases

Download Leading lodging company uses Keynote Industry Study to strengthen brand identity

Download Telco vendor improves visitor experience with WebEffective

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